---
title: "Shield helps technicians hand off legacy portal work with OpenAI"
type: signal
url: https://frontiernewswire.com/s/shield-helps-technicians-hand-off-legacy-portal-work-with-openai-f18c0dc0
published: 2026-11-13T08:00:00.000Z
byline: "Source: OPENAI"
---

# Shield helps technicians hand off legacy portal work with OpenAI

Source: OPENAI · Published 2026-11-13 · Canonical: https://frontiernewswire.com/s/shield-helps-technicians-hand-off-legacy-portal-work-with-openai-f18c0dc0

Shield uses OpenAI to help IT technicians hand off work in legacy portals. Its Forge.

## Sources

- [Read the original at OPENAI](https://openai.com/business/customer-stories/shield)

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